I have a complaint about my supervisor.
We can help.
In this interactive 3-hour conflict management workshop (live online or in person; English and French) faculty will discover practical ways to resolve conflict earlier and more effectively. Learn how to:
- Identify potential grad school ‘hot spots’, based on insights from hundreds of conversations with graduate faculty and PhD / master’s students.
- Apply core dispute resolution (ADR) skills to real-life academic situations
- Reduce stress and save time with useful tools and strategies
Created by Heather McGhee Peggs BA, LLB, author of Supervising Conflict: A Guide for Faculty (University of Toronto Press, 2023), and facilitated by Heather and her JustEquitable Inc. colleagues, Julie Boncompain, BA, LLB, and Brent Epperson, MPA, PhD.
This workshop is ideal for department professional development. Support grad student success through practical, research-informed training on resolving conflict in grad school.
Email training[at]justequitable.ca for more information or to book a workshop.
Online Course – CLOSING NOVEMBER 7, 2026
If you prefer online learning, you can access our flexible, self-paced course until November 7, 2026. This course includes engaging videos, activities & downloadable resources. The course takes about 5 hours to complete.
Other training
In July 2025, Heather offered a 3-part workshop Effective Complaint Handling series focused on practical strategies for managing complaints fairly and effectively:
- “Ghosted! When Complainants Disappear,” focusing on how to respond when a complainant vanishes;
- “Dealing with a Case Backlog: Strategies for Success,” offering tips to manage complaint backlogs; and
- “Anonymous Complaints: Risks & Rewards,” covering strategies for handling anonymous complaints.
Email training[at]justequitable.ca for more information about this and other custom training.
Supervising Conflict 