Category: Uncategorized

We don’t always “see” conflict the way that others do. As we turn problems over and over in our minds, we become familiar with our problem and our possible solutions, and we can miss opportunities for resolution that consider other perspectives. One way to disrupt this cycle is to put the problem down on paper.…

Ask one more question during a conversation. Research suggests that effective negotiators ask more questions. For example, instead of answering a student with a comment or providing them with advice, ask a question. See if this gives you insights into how they are approaching a problem or why (the real reasons) they are connecting with…